WGM is delivering to our clients, tomorrow’s technology today.
Access to data has revolutionised engineering, never before have we been more connected to our people, our clients and our environment than we are today.
Applications and digital platforms provide real-time insight into how WGM are preforming as an organisation and how we will continue to drive improvements. Our investment in technological advancements such as digitising all our processes will allow us to collate data from multiple sources, automatically creating reports and work actions, showing the best value to our clients.
Connectivity to our clients’ critical assets allows us to monitor the condition, predict failures and create “smart maintenance” digital techniques to ensure maximum productivity with minimum downtime.
Our digitally connected engineers use real-time connectivity to accept urgent job requests and book future appointments on-site. Combining this with dynamic scheduling enables automatic escalation or re-assignment of affected jobs to maintain the quality of the customer experience.